For Districts Considering a Switch

Sign Friday.
Train Monday.

Switching to TadHealth doesn't mean starting over. Our streamlined onboarding gets you live and submitting claims faster than you think—without disrupting your team or resetting the clock.

We Hear You

Switching platforms feels risky.
Here's what most districts worry about.

“It's going to take forever.”

Onboarding with our last vendor took months. We can't afford to be in limbo again—our providers need to be submitting claims, not waiting.

“We'll have to start from zero.”

We've already done so much work getting set up. We can't go through months of paperwork and IT configuration all over again.

“The reimbursement clock resets.”

Every week we're not submitting claims is funding left on the table. We can't let a platform switch slow down our program.

We built our onboarding specifically to address every one of these fears.

TadHealth was designed by people who understand the pressures of school-based mental health. We've made switching fast, lightweight, and minimally disruptive. Our team handles the heavy lifting so yours doesn't have to. Most districts are trained and submitting claims within days of signing—not months.

Real Customer Story

Eureka went from contract to live in just a few days.

Eureka came to TadHealth switching from an existing competitor. The contract was signed on a Friday and training was completed the following Monday. That's how it should work—and it's how we make it work for every district we partner with.

Friday
Contract signed. TadHealth immediately provisions the account and kicks off all concurrent setup steps.
That Weekend
TadHealth routes agreements. IT completes SSO setup in 15 minutes. Everything runs in parallel—no waiting in line.
Monday
Training complete. Providers ready to submit claims. The clock never stopped—it just moved faster than expected.
48hrs
Minimum time from
contract signing to training
15min
For your IT team to
configure Single Sign-On
~1hr
For your IT team to
complete SIS integration
1day
For all agreements (DUA + PPA)—
TadHealth handles everything
The Onboarding Process

A step-by-step look at how fast this actually goes.

Most steps are handled by TadHealth, run concurrently, or can be completed before you even sign a contract.

Get a Head Start | Before You Sign
Your IT Team

Single Sign-On (SSO) Setup

Google or Microsoft SSO can be configured before the contract is signed. No sensitive student data is shared until your team is comfortable.

⏱ 15 minutes
TadHealth Data Integration team available to help
Your IT Team

SIS Integration Prep

Your Student Information System integration can be prepared in advance. Student data only transfers after the contract is signed.

⏱ ~1 hour (typically less)
TadHealth Data Integration team available to help
Optional Prep

Insurance & Consent Data

A CSV file with insurance and consent information. Not needed for training. Data transfers only after signing.

⏱ Prepare whenever ready
Not required to go live for training
Contract Day | The Day You Sign
TadHealth Handles

Tri-Party DUA (Carelon Agreement)

We route the Data Use Agreement between Carelon, your district, and TadHealth. Just a few clicks on your end—we do the rest.

⏱ 1 day
Runs concurrently with other steps
TadHealth Handles

PPA with DHCS

Already have a PPA? You're ahead. If not, we route it for signature. Most switching districts already have this from their previous vendor.

⏱ 1 day
Runs concurrently with the DUA
TadHealth Handles

Account Provisioning & Provider List

TadHealth provisions your account and environment. We'll need a list of providers and admins to configure SSO logins.

⏱ Same day
Provider list submitted by your team

The DUA, PPA, and account provisioning all happen at the same time. Training can be scheduled as soon as 48 hours after your contract is signed.

As Soon As 48 Hours Later | Training
TadHealth Leads

What & Why Training

A 30-minute session helping providers understand CYBHI and why claims submission matters. If your team already knows this from a previous platform, it can be skipped entirely.

⏱ 30 minutes
Often skipped for districts switching from a competitor

You're Live.

Providers are trained. The system is configured. Your team is ready to submit claims—often within days of signing. The clock never stopped. It just moved faster than expected.

Start submitting claims ✓

Get a head start before you even sign.

SSO setup, SIS integration prep, and insurance data can all be completed before your contract is executed. Some districts—like Eureka—have gone from contract to training in just 48 hours. That's not the exception. That's TadHealth doing its job.

Ready to make the switch?

Let's talk about your timeline. Our team will walk you through exactly what switching looks like for your district—no pressure, no guesswork, just a clear path forward.