Riverside Unified: Empowering Providers, Sustaining Student Care

When Riverside Unified School District decided to participate in the Children and Youth Behavioral Health Initiative (CYBHI), they knew they needed more than just a billing tool. They needed a clear, supportive partner who could help their team translate everyday student support into sustainable funding. That's where TadHealth cam in.

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Challenge: Getting Started with CYBHI

Like many districts, Riverside Unified had staff committed to student wellness but lacked confidence in how CYBHI billing actually worked. The complexity of registration, eligibility, and claims submission left providers with questions:

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• How do we know which services qualify for reimbursement?
• What documentation is required to bill compliantly?
• How do we balance this with the workload we already carry?

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Riverside’s leaders knew their staff needed hands-on training, not just instructions.

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Solution: A Hands-On Training Day

TadHealth partnered directly with Riverside Unified’s providers for an on-site session that blended training with real-world practice. Together, we:

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• Walked through the TadHealth platform step by step
• Reviewed real CYBHI billing scenarios specific to Riverside’s services
• Showed how to transform existing workflows into claimable, reimbursable care
• Answered provider questions in real time, ensuring clarity and confidence

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As one provider shared after the session, “This is the first time CYBHI has felt doable for us.”

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Results: Building Confidence and a Clear Path Forward

By the end of the training day, Riverside Unified’s team wasn’t just logging into TadHealth — they were logging into a new way of sustaining student care. With TadHealth, the district now has:

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• A ready-to-use platform designed for CYBHI billing from day one
• Expert guidance from TadHealth leaders like CEO Ben Greiner, Sandi Seel, and Jen Athanacio
• A sustainable funding path that turns everyday services into lasting financial support for student wellness

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The Takeaway

Riverside Unified’s story proves that CYBHI doesn’t have to be intimidating. With the right tools, training, and partnership, districts can move from uncertainty to action — and from action to reimbursement.

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TadHealth is proud to walk alongside Riverside Unified as they turn care into funding streams that will support students for years to come.