From Classroom to Care: Old Town Academy’s CYBHI Journey

Training Teachers to Become Wellness Coaches Under CYBHI
Ben Greiner
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August 18, 2025
Case Study

At Old Town Academy Charter School, teachers are more than educators — they’re frontline supporters of student wellbeing. When the opportunity came to expand services through the Children and Youth Behavioral Health Initiative (CYBHI), Old Town Academy saw a unique path forward: empowering their teachers to step into the role of Wellness Coaches. That’s where TadHealth stepped in.

Challenge: Expanding Student Support Without Adding Burden

Like many schools, Old Town Academy faced the challenge of meeting growing student mental health needs without overwhelming staff or draining resources. Teachers were already building trusted relationships with students, but the question was:

  • How can their everyday support become reimbursable under CYBHI?
  • What training and certification is required to make it happen?
  • How do we turn this vision into a system that sustains itself?

Solution: Hands-On Wellness Coach Training

The TadHealth team rolled up their sleeves and worked directly with Old Town Academy’s teachers to guide them through Wellness Coach certification. Together, we:

  • Provided step-by-step training on the role of a certified Wellness Coach
  • Used real-world examples to connect certification requirements to daily student interactions
  • Showed how to turn everyday support into claimable services under CYBHI
  • Answered questions and built confidence so teachers could embrace this new role

Results: A Clear Path to Sustainable Care

With TadHealth’s guidance, Old Town Academy is now prepared to bill under CYBHI through its newly certified Wellness Coaches. The school walked away with:

  • Teachers certified as Wellness Coaches, ready to deliver reimbursable care
  • Confidence in billing processes, with TadHealth’s platform and support behind them
  • A sustainable funding stream that ensures student mental health services won’t depend solely on limited school resources

The Takeaway

Old Town Academy proves that innovation in student mental health doesn’t always mean adding more staff — sometimes, it means equipping the people who already care the most. With CYBHI and TadHealth, teachers are becoming certified Wellness Coaches, ensuring care continues for every student who needs it.

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