CYBHI Isn’t Complicated - Your Setup Might Be…

When districts begin planning for CYBHI billing, it’s natural to want to start with the systems already in place. In practice, this is often how CYBHI becomes heavier than it needs to be.

Legacy vendors were built for legacy systems.
CYBHI is not a legacy program.

CYBHI Is New - But It Shouldn’t Feel overly complicated

At its core, CYBHI is straightforward:

  • Eligible providers deliver services
  • Services are documented correctly
  • Claims are submitted
  • Reimbursement creates sustainable funding

CYBHI shouldn’t require year-long implementations, complex configurations, or district teams rebuilding billing operations just to get started.

When CYBHI feels complicated, that’s not a program issue. It’s an implementation issue.

Why “All-in-One” Often Falls Short

Most legacy systems existed long before CYBHI. When the program launched, many districts tried to retrofit CYBHI into their existing structures.

But CYBHI isn’t just another billing configuration. It brings new workflows, documentation realities, and training needs - especially for school teams new to this type of billing.

That's why districts using legacy platforms may experience:

  • Slower onboarding
  • Lower provider adoption
  • Inconsistent billing

Not because CYBHI is difficult - but because the tools weren’t built for it.

You Don’t Need One System for Everything

A common assumption is that LEA BOP/SMAA and CYBHI must live in the same system.

They don’t.

Many districts with strong CYBHI outcomes:

  • Keep their existing LEA BOP system
  • Use a specialized partner for CYBHI

Why this works:

  • LEA BOP and CYBHI have different requirements
  • What works for traditional billing doesn’t always work for CYBHI
  • The right tool for each job reduces friction for staff

What Good CYBHI Support Looks Like

When CYBHI is supported well, districts experience:

  • Reduced administrative burden
  • Clear, guided onboarding
  • Training designed for school-based providers
  • Consistent claim submission
  • Reliable reimbursement

Things to Remember

CYBHI was created to expand access to student mental health services and unlock sustainable funding - not to add another burden.

Districts don’t need to replace what already works.
They don’t need to force CYBHI into legacy tools.

Legacy vendors support legacy workflows.
CYBHI is modern. Your approach should be too.

Join us for our upcoming webinar!

If you’re thinking about CYBHI or preparing to bill, join our upcoming webinar, Before You Bill: Why CYBHI Setup Makes All the Difference, to hear what districts wish they’d known before their first claim. Reserve your spot TODAY!